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The Electronic Prescription Service (EPS) is an NHS 
service. It gives you the chance to change how your GP 
sends your prescription to the place you choose to get 
your medicines or appliances from. 

What does this mean for you? 
If you collect your repeat prescriptions from your GP you will not have to visit your GP practice to 
pick up your paper prescription. Instead, your GP will send it electronically to the place you 
choose, saving you time. 
You will have more choice about where to get your medicines from because they can be 
collected from a pharmacy near to where you live, work or shop. 
You may not have to wait as long at the pharmacy as there will be time for your repeat 
prescriptions to be ready before you arrive. 

Is this service right for you? 
Yes, if you have a stable condition and you: 
don’t want to go to your GP practice every time to collect your repeat prescription. 
collect your medicines from the same place most of the time or use a prescription collection 
service now. 

It may not be if you: 
don’t get prescriptions very often. 
pick up your medicines from different places. 

How can you use EPS? 
You need to choose a place for your GP practice to electronically send your prescription to. This is 
called nomination. You can choose: 
a pharmacy. 
a dispensing appliance contractor (if you use one). 
your dispensing GP practice (if you are eligible). 

Ask any pharmacy or dispensing appliance contractor that offers EPS or your GP practice to add 
your nomination for you. You don’t need a computer to do this. 

Can I change my nomination or cancel it and get a paper prescription? 
Yes you can. If you don’t want your prescription to be sent electronically tell your GP. If you want to 
change or cancel your nomination speak to any pharmacist or dispensing appliance contractor that 
offers EPS, or your GP practice. Tell them before your next prescription is due or your prescription 
may be sent to the wrong place. 

Is EPS reliable, secure and confidential? 
Yes. Your electronic prescription will be seen by the same people in GP practices, pharmacies and 
NHS prescription payment and fraud agencies that see your paper prescription now. 
Sometimes dispensers may see that you have nominated another dispenser. For example, if you 
forget who you have nominated and ask them to check or, if you have nominated more than one 
dispenser. Dispensers will also see all the items on your reorder slip if you are on repeat 

For more information visit www.hscic.gov.uk/epspatients, your pharmacy or GP practice. 
April 2013 ref: 4742 

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